tag:blogger.com,1999:blog-7445762474426315179.post5345350769033823386..comments2018-04-25T11:07:44.737-04:00Comments on Growing Relationships for CRM Success: An Apple a Day Keeps CRM Failure Away Part 4 - The Golden AppleUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-7445762474426315179.post-4578934316584177672011-10-10T19:18:18.282-04:002011-10-10T19:18:18.282-04:00Well done. When I went to my first SFA conference ...Well done. When I went to my first SFA conference way too many years ago and before CRM was coined I still remember the key note speaker focusing on People then Process and only then Technology. I normally recommend 60% focus on the people, 30% on the processes and 10% on the technology for Success with CRM...Dick Woodenhttp://www.successwithcrm.comnoreply@blogger.comtag:blogger.com,1999:blog-7445762474426315179.post-56902096277387593512011-10-10T19:17:08.965-04:002011-10-10T19:17:08.965-04:00Well done. When I went to my first SFA conference ...Well done. When I went to my first SFA conference way too many years ago and before CRM was coined I still remember the key note speaker focusing on People then Process and only then Technology. I normally recommend 60% focus on the people, 30% on the processes and 10% on the technology for Success with CRM...Dick Woodenhttp://www.successwithcrm.comnoreply@blogger.com